Charlie P sent me an email asking what an OFS can use if they can’t access certain sites or tools because of their IP addresses.

Years ago I used to love solving problems like this. I’d research it, try things myself, then have my OFS try things.  I loved solving technical problems.

But the further along I got in my business the more I valued my time. 

Technical research takes time. And mental energy. 
I want to spend that time and energy with my family.

So now, I ask 2 of my OFS, Jam and Dhec, for their opinions. They’re the guys who solve technical issues for me. Julia gathered their answers below

It can easily be resolved using 2 things.

  1. VPN
    With a good VPN, your OFS can mask their IP to show that they are accessing online tools from your country, or sometimes, even your state! This is also the same way some people are able to watch Netflix shows not meant to be shown in their own country.
    While many tools can work with VPNs, there are some who are able to detect VPNs and will block any attempts by your OFS to use them. For this, another way employers were able to resolve this is using a Remote Desktop connection.
  2. Remote Connection Tool/Remote Desktop.
    The simplest setup for this is to have a second computer in your location set to receive a remote desktop request. The OFS will then connect to that computer and use that computer as if it is their own. Since that computer is already in your location using your own internet connection, this allows the OFS to navigate and use the tools without issues. 
    Another advantage of this is even if your OFS loses connection, the remote desktop will still have most of the tools available once they reconnect.
    Remote desktop also has the advantage for employers with Static IP connections to have their OFS use the remote desktop with the static IP address. This is useful for tools that require IP address registration for access.
    A remote desktop can also be done with an on-site server or using a cloud server ( if you have the infrastructure or budget for it. The good thing about this set up is the security. It can also be cost effective if you have a lot of processes that you need to run online. However, if your or your OFS internet connection is bad, you will experience lag or have repeated disconnections. 
     If you have other solutions (or questions about this), I’d love to hear them.


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