What can a customer support VA do?

One of our biggest and hardest-working teams at Onlinejobs.ph is our customer service. That’s because they do a lot. I recently asked them to list everything they’re doing. Here’s what they sent me. ​​Email and chat support for Onlinejobs.ph website and sister...

Filipino VAs are scared of you scamming them

I know, you’re worried about getting scammed. But…what about the people on the other end? Are they worried about it? Scamming workers to get free work is a common problem on every platform. Filipinos are especially scared of it. This is why they see test...

How VAs change Filipino communities

I’ve talked about Jam, one of my VAs, before. He doesn’t work from home. He carpools his daughter and several other kids to an exclusive school 25km away from his house. Driving that far every day is expensive and exhausting. So instead of going home, he stays at...

Do you need your VA to work over the holidays?

My business partner, Dan, and I let our team take paid time off over the holidays and unlimited leave because our business doesn’t have many time-sensitive tasks. This system works for us, but I know many businesses where this arrangement won’t work at all. Holidays...

I Got 100 Job Applications, What Do I Do?

What do you do when you get “bitten” by too many applicants on your job post? There are 2 ways I sift: my old way and my new way. (hint, the new way is MUCH better) 1. Pause your job post…now! Once you get past 30 or so job applications, it’s hard to sift through...

Getting organized to hire a VA

Maybe you think: “I need to get organized before hiring someone.” Or that: You cannot, in good conscience, hire a Filipino VA and bring that person into your chaos. This is wrong. Good business owners hire to buy back their time. You hire someone to...