by John Jonas | Jan 28, 2026 | Newsletter
After yesterday’s shocking discovery… If you missed it, the subject was: My shocking discovery with OFS: “I didn’t want to waste your time”? Go back and read it. …I posted a message to my team explaining what I had just learned and...
by John Jonas | Jan 27, 2026 | Newsletter
“I didn’t want to cost you more money” was the VA’s response to why she posted a bad video. What??? Ok, take a step back. This was shockingly insightful to me. 2 weeks ago I sent an email about a terrible video my OFS published. Mary responded...
by John Jonas | Jan 21, 2026 | Newsletter
Look, this is basic management advice… …but it’s ESPECIALLY IMPORTANT in the Philippines. Your VAs (OFS) want to be appreciated. They want to know that you’re happy with their work. They want to make you happy. They want to feel useful. They...
by John Jonas | Dec 22, 2025 | Newsletter
Merry Christmas. I’m going to take some time off this newsletter over the holidays. So is my team. Just a short note. Tomorrow (Dec 24) you’re likely to get an email from your OFS: “Merry Christmas Ma’am [or Sir]” They’re thinking...
by John Jonas | Dec 18, 2025 | Newsletter
The Philippines is a very “Christian” culture. Actually, they’re very Catholic christian. And, they’re not even necessarily practicing Catholic, but it’s still a huge part of their culture. They’re also more family focused than work...
