Mistakes are a part of life. There are a lot of things in my life that I wish I could change. But the one thing I’ve never regretted is doing something and failing at it. Most of my regrets are things that I didn’t do or started too late.
Like with my business, I made a bunch of mistakes when I started. If I had stopped outsourcing back then, nobody would blame me. I had struggled enough times to swear off outsourcing forever.
But I kept at it until I got it right because I knew once I found the right system, any problem that came after would be easier to figure out.
Did your first, second, or third hire not work out? I understand your frustration. The first few people I hired didn’t work out for me either. But once I found the right person and created a hiring process (OneVAAway.com), I learned how to avoid bad hires.
Is your Filipino worker making mistakes? Does it seem like they don’t know what they’re doing? I went through that with several people on my team. Here’s what I’ve found:
1. Ask them why they’re struggling to do it right? Be upfront about the problem and your frustration.
2. Have you set it up so that you’re the one always correcting mistakes? If so, they’ll expect it. Why go through the extra work to make it perfect when you’re going to correct their problems anyway? Let them know this isn’t how it’s supposed to work.
3. Give them a title and a responsibility. Make it their responsibility to get the work right. You’re not the one to be fixing it. Don’t fix their mistakes.
Outside of that, training is the best way to fix problems like this.
Training is a lot of work. That’s why I created a training library (VAsMadeEasy.com), to make it easier for you to train your OFS.
Don’t be afraid to make mistakes. It happens. Expect mistakes to happen with your OFS. Just don’t let the mistakes continue and continue. Make changes to correct it.
Go to OneVAAway.com to learn how to hire a great Filipino worker.
Get that great Filipino worker the training they need through VAsMadeEasy.com.