Dean has a full-time job in the Aerospace industry.

At the same time he is running a 6-figure side business by outsourcing all the work.

What’s he doing?

– Web development/design
– Local Business Marketing

In this case study there are so many things to learn about using a Filipino VA for doing either one of those businesses.

One MAJOR question this case-study answers is:
“Can Filipino’s do client facing work?”
The answer is YES!

Here’s a summary of the case study:

• 2:15 – they build wordpress websites for companies
• 3:30 – time spent and what he does as a “web development” company
• 5:00 – what they charge people to do websites
• 6:33 – how many people he has working for him in the Philippines
• 6:55 – how much he pays people
• 7:40 – paying bonuses to his Filipino employees
• 8:25 – NEVER tell other people your Filipino employee’s name
• 9:00 – Can Filipino’s do client facing work?
• 9:50 – What his Filipino workers are doing in his business
• 10:30 – His VA creates training videos for him for his customers
• 11:20 – Hiring a technical person and teaching them technical things
• 13:22 – What skills to look for when hiring a technical person
• 14:00 – Hiring for WordPress skills and for English skills
• 15:40 – Dean’s hiring process – mostly in writing
• 16:12 – Posting a job on OnlineJobs.ph
• 17:00 – How to tell how good their english is!!!
• 18:00 – Skills to look for: PHP, Mysql, AJAX
• 20:00 – Using Google Apps to give them emails from your company
• 21:30 – He uses Basecamp to manage projects because his customers find it easiest
• 23:00 – Doing what you’re good at THEN building niche sites
• 24:30 – Building a team with what you’re good at
• 25:25 – Being the CEO of your business
• 26:00 – Last words: Use ReplaceMyself.com
• 27:00 – Your VA’s will become your friends.

You can find Dean’s podcast on Small Business Ideas and Tips on iTunes.

If you have a Success Story, Please share it!. I want to hear about your success (and I’ll probably give you some free advice if you do).